ICT30120 Cert III in Information Technology
Cert III in Information Technology teaches foundation IT skills required in any career or profession.
Dive into the exciting world of IT:
The tech industry is hungry for talented newcomers, and this course is your launchpad. You'll learn the skills to tackle real-world IT challenges, from troubleshooting hardware hiccups to designing cutting-edge networks.
Unleash your inner tech wizard:
- Master the Basics: Get a grip on computer networks, servers, and AI.
- Code Your Way to Success: Learn to write code and build web pages using basic algorithms.
- Become a Customer Hero: Learn to provide top-notch customer support and manage their inquiries efficiently.
- Secure the Future: Discover how to protect sensitive data and keep systems safe.
- Remote Control the Tech World: Learn to manage servers and networks from anywhere.
Overall, the training will have a customer service aspect, taught from a Christian worldview.
Available for Year 11 and 12 students
Year 10 students may get early entry by sending in a competent submission of Tasks 29 and 30 of the Cert II in ADT course; at the end of the task students will have selected parts of a computer to assemble (virtually) then installed and customised the Operating System. Please find out from Future Pathways team how to contact our RTO Administration for instructions. For 2026, the cut off date for this to be submitted is 1-Dec-2025.
All Practical. No Essays.
Every task is a real task you will use as an IT engineer in your first-ever IT job, such as:
- Understanding and building computer software and hardware solutions
- Developing critical and creative-thinking skills
- Finding solutions and deploying protection for end users against hacking
Choose your Own Job Role.
IT is not a one-size-fits-all industry. There are software programmers who work alone writing code in and others who roll out and maintain the NBN.
Then there are IT Project Managers, whose sole job is to ensure teams with different IT skill sets work together to create a master network, or resolve systems issues.
Last but not least, there are emerging fields in AI and Cyber Security, the list goes on...
In-Person Intensives
This course starts with a 2 day hands-on intensive in South East Queensland, where students get to work on hardware used by large multi-million dollar corporations, meet with their fellow course students, and build relationships for the team collaboration task.
Vocational training is not all about books; it's also about teamwork. One task is team collaboration to sit together, discuss solutions to a problem based on one's role and expertise in the organisation, and follow up after deployment to ensure the solution is a success.
Course Information
Course Trainer

Mr Kris Shotam
Faculty Information
Contact Information
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